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Return Policy and Flower Guarantee

We will happily replace your Zoe's House of Flowers purchase or give you store credit if you are not completely satisfied.

We require you to do only the following:

  • Return the product
  • Properly water flowers or plants
  • Provide a receipt
  • Notify us of the problem within the guarantee periods as listed below    

Guarantee Periods:

Our featured arrangements, bunches and stems are guaranteed to last at least seven days from the time of purchase or delivery.

Roses and some specially marked flowers are guaranteed for five days.

A few fragile flowers such as tulips, iris, daffodils (and arrangements which, at the customer's request, include such flowers) are guaranteed for three days.

Blooming plants are guaranteed for one week. Green plants and non-perishable products are guaranteed for 30 days.